Client Services Analyst – Netsol Technologies – Lahore

Client Services Analyst
Netsol Technologies 45 reviewsLahore

The NETSOL Client Services Analyst will help analyze, troubleshoot, and in some cases resolve basic issues in the NETSOL Application including Ticket login tools.

This individual will be engaged in aggressive hands on learning of the NETSOL product, interoperability opportunities to deliver top quality client relationship management. Responsibilities include client communication, application training, Incident Management, first tier maintenance support.

Handle customer communication (phone and email) in order to analyze and resolve client issues, provide training, handle and escalate complaints. Serve as focal point of contact for client management, and issue escalation. Provide operational guidance as and when required. Adherence to standard operating procedures, company policies and guidelines.


  • Bachelors/Masters in Business, IT or both (Foreign MBIT or BBIT Degree preferred).
  • 2-3 year’s customer support or Helpdesk support experience in an IT company desired.
  • Exceptional engagement and communication skills.
  • People friendly, disciplined, organized and dedicated.
  • Proven ability in managing and fostering relationships.
  • Attention to detail and ability to participate in overall customer relationship management activities.
45 reviews

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Technical Writer – ICIL Technologies – Karachi

Technical Writer
ICIL TechnologiesKarachi

We are looking for a Technical Writer to produce high-quality documentation that contributes to the overall success of our products. You will join a team of talented tech writers who work collaboratively with developers, quality engineers, product managers, and usability experts to make our products easier to use.

Proven working experience in technical writing of software documentationAbility to deliver high quality documentation paying attention to detailAbility to quickly grasp complex technical concepts and make them easily understandable in text and picturesExcellent written skills in EnglishStrong working knowledge of Microsoft OfficeBasic familiarity with the SDLC and software developmentUniversity degree in Computer Science, Engineering or equivalent preferred

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Development Engineer – LUMS-Lahore University of Management Sciences – Lahore

Design and development of research instruments, teaching instruments
Maintenance and up keep of sophisticated instrumentation
Design of new experiments
Design, prototyping, testing and calibrations of scientific instrumentation

Should be well versed in mechanical design and be able to communicate with design engineers and technicians/machinists.

Team player

Work Schedule:
Undergraduate and graduate laboratory requires long working hours; may extend into the evenings and weekends to accommodate the needs of workloads

Job Details


Functional Area:

Total Positions:
1 Post

Job Shift:
First Shift (Day)

Job Type:
Full Time/Permanent

Department of Physics

Job Location:
DHA, Lahore, Pakistan

No Preference

Minimum Education:

Degree Title:
Masters degree in engineering or physics from HEC recognized universities

Career Level:
Experienced Professional

1 Year – 2 Years (Relevant experience. should be well versed in optics, electronics and instrumentation)

Apply Before:
Mar 06, 2018

Posting Date:
Feb 06, 2018


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